Terms & Conditions

The following terms and conditions ('Terms of Use') are applicable to your use and purchase of products (collectively, 'Use') of pintoranch.com (the 'Site'). Your Use of our Site constitutes your agreement to follow and be bound by the Terms of Use.

Site Content

Unless otherwise noted, the design of the Site, the Site as a whole and all materials that are part of the Site (collectively, 'Contents') are copyrights, trademarks and intellectual property of Pinto Ranch Fine Western Wear. Any use of the Contents without written consent is strictly prohibited.

Comments, Feedback and Other Submissions

We welcome your comments and feedback regarding our Site, our products and our services. All comments, feedback, ideas, suggestions, materials, information and other submissions disclosed, submitted or offered to Pinto Ranch using this Site or otherwise (collectively, 'Comments') are not confidential and will become and remain Pinto Ranch property. The disclosure, submission or offer of any Comments will constitute an assignment to Pinto Ranch of all worldwide rights, titles and interests and goodwill in the Comments without payment of any compensation. Comments submitted by must not violate any right of any third party, and must not contain any libelous, abusive, obscene or otherwise unlawful material.

Merchandise Availability

Merchandise availability on our Site is not guaranteed as it may be low in stock. If merchandise is not available by the time your order processes, we will notify you of this via email or by phone. You can always verify availability by calling Customer Service at 800.393.8001. You will receive a shipping confirmation email once your items have shipped.

Product Information

Products displayed on the Site may be available in select Pinto Ranch stores in the United States. The prices displayed on the Site are quoted in U.S. dollars, unless otherwise indicated. Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.

Promotions and Discounts


All offers and discounts are limited to inventory on hand; rain checks are not available; special orders are not applicable. Not valid on prior purchases, gift cards, taxes or shipping. Consumer must pay applicable sales tax. Offer may not be combined with any other sale, promotion, discount code, coupon and/or offer. Promotions have no cash value. Offer cannot be sold or otherwise bartered. Void where prohibited taxed or otherwise restricted. Returns of any portion of the purchase will require equal forfeiture of the offer or amount equal to offer. Pinto Ranch has the right to end or modify any promotion at any time. Other restrictions may apply.


Receive complimentary UPS ground shipping on all domestic orders of $100.00 USD or more. Offer is not valid at Pinto Ranch retail stores. Offer only applies to an order shipped to a single address within the United States. Additional charges apply for all other shipping options and destinations.


Receive complimentary UPS ground shipping on all boot exchanges and returns. Offer is not valid at Pinto Ranch retail stores. Offer only applies to an order shipped to a single address within the United States. Additional charges apply for all other shipping options and destinations.


Receive 10% off your total order when you sign up with pintoranch.com. This offer applies to new visitors to pintoranch.com; The Pinto Post blog newsletter subscribers; and new Facebook subscribers. Code must be used at checkout. Discount is not valid at Pinto Ranch store locations. Offer not valid on special orders or gift cards.


ELIGIBILITY: Open to legal residents of the United States. Participants must be 18 years or older at time of entry into a Pinto Ranch Social Media Giveaway or Contest (“Giveaway”). Employees of Pinto Ranch (“Sponsor”) and their immediate family members are not eligible to enter the Giveaway.

HOW TO ENTER: To enter, participants must follow the rules as outlined in the corresponding Giveaway post on Facebook and/or Instagram and complete by date and time posted.

PRIZE: One (1) Winner will be chosen at random by the Sponsor to win the Prize outlined in the corresponding post on Facebook and/or Instagram. There is only one Winner per Giveaway, not per social media platform. Any expenses relating to the acceptance and use of the Prize not specified are the responsibility of the Winner.

PRIZE NOTIFICATION: For all Giveaways, the Winner will be announced by the Sponsor on the Pinto Ranch Fine Western Wear Facebook page and/or @PintoRanch Instagram feed on the date and time specified in the corresponding Giveaway post. After announcement Sponsor will private message Winner via Facebook and/or Instagram with acceptance instructions. Winner must accept prize by specified time. To accept prize, Winner must reply to the private message from the Sponsor including their First and Last Name, Email Address and Phone Number in the message body. If the Winner does not accept the Prize by the specified date, another winner will be chosen by the Sponsor. Winner contact information is for Sponsor use only and will not be shared, sold or provided to third parties or mailing services per Pinto Ranch Privacy Policy.

No purchase or obligation necessary. A purchase does not improve chances of winning.

All Pinto Ranch Social Media Giveaways or Contests are in no way sponsored, endorsed, or administered by, or associated with, either Facebook or Instagram. Participants are providing information to the Sponsor and not to Facebook or Instagram.

Privacy Policy

The purpose of this privacy policy is to disclose to you what information we may collect, how we may collect it, with whom we may share it, and certain other matters related to such information, including the choices you have regarding our collection of information and our use and disclosure to other parties of information we may have collected from you.


The following are the types of information we may collect:

Information You Provide Us: Personal information such as your name, email address, telephone number, physical address or zip code or other information may be collected via the Site.
Site Usage Information: We may receive and store certain types of information whenever you visit the Site. For example, we may collect click-stream data and your IP address.
Email Communications: When you open emails from the Site, we may receive a confirmation noting you opened an email from us, if your computer supports such capabilities. We also may keep track of what emails we send you and what emails you may be receiving from Pinto Ranch. We will NOT share or sell email lists.


We may collect information from you in several different areas on the Site, including but not limited to those described below:

Transaction Information: If you order from our Site we will ask you to complete an order form that will request certain information from you, including financial information such as a credit card number and expiration date and general contact, billing and shipping information. We will use this information to complete the transaction that you have requested, i.e., to deliver the information, products or other services that you order, and to invoice you. Such information is collected and stored through encrypted means for your protection. 

Site Emails: We may offer free email notices to share information with you about Pinto Ranch news and/or specials. You may receive an email either by registering or in conjunction with a special feature or membership for which you have registered on the Site. This information is sent to provide timely and useful information regarding Pinto Ranch.

Cookies: As with many websites, the Site uses standard technology called "cookies," which are small data files that are transferred to your computer when you allow your browser to accept cookies. Cookies automatically identify your web browser to the Site whenever you visit the Site, and make using the Site easier for you by saving your passwords, user profiles and preferences. Also, our Site uses cookies in order to distinguish you from other users of our Site and to enable us to obtain more information about the way in which users make use of our contents. By continuing to browse the site, you are agreeing to our use of cookies. Accepting cookies allows you, among other things, to personalize your experience on the Site. If you do not want information collected through the use of cookies, you generally can opt out of providing this information by turning the cookies off in your browser; however, some areas of the Site may not be available if you have disabled the use of cookies.

IP Addresses and Click-stream Data: We may collect IP addresses and/or click-stream data for purposes of system administration and to report aggregate information. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-personal information. When analyzed, this data helps us analyze how visitors arrive at the Site, what type of content is most popular and what type of interests our visitors have.


Pinto Ranch owns the information collected via this Site. As applicable, the information you provide to us may be used to:

• contact you about the Site;
• monitor or improve the use of the Site;
• customize the advertising and content you see;
• monitor compliance with our terms and conditions of use of the Site;
• provide special offers to you from Pinto Ranch;
• ask for products or the website review;


Pinto Ranch will not sell personal information to third parties or mailing services.

In the event we are required to respond to subpoenas, court orders or other legal process your personally identifiable information may be disclosed pursuant to such subpoena, court order or legal process, which may be without notice to you. Sometimes we can share customer information with third parties to perform services on your behalf.


This Site incorporates reasonable safeguards to protect the security, integrity, completeness, accuracy and privacy of the personal information that we may collect and we have put into place reasonable precautions to protect such information from loss, misuse and alteration. Your personally identifiable information is transferred to our computers utilizing encryption software. Only those employees who need access to your information in order to do their jobs are allowed access. Our security policies are reviewed periodically and revised as required.


By using this Site, you signify your agreement to the Terms of Use. If we decide to change or update our Terms of Use, we will give you notice of the changes made so you can be aware of such revised Terms of Use. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by way of an email or some other means. Your continued use of the Site shall constitute your acceptance of such revised Terms of Use.


If you have any questions about the terms and conditions or the privacy practices of this Site, contact us at either store@pintoranch.com or Danessa Grace, E-Commerce Manager, Pinto Ranch, 1717 Post Oak Blvd., Houston, Texas, 77056, 713.333.7900.

PR Survey Rules




ELIGIBILITY, CONDITIONS OF PARTICIPATION & DATA COLLECTION: This sweepstakes (hereinafter referred to as the “Giveaway”) is open to legal residents of the United States who are 18 years of age or older, as of date of entry.

To participate in the Giveaway: (i) you must have an email account and access to an electronic device capable of Internet access to utilize the entry and prize notification format or utilize the alternative method of entry set forth below; and (ii) you must have a wireless mobile phone, computer or other similar device or utilize the alternative method of entry listed below. By entering this Giveaway via your wireless mobile phone or other similar device, data rates may apply according to the terms and conditions of your service agreement with your wireless carrier. Other charges may apply (such as normal airtime and carrier charges as well as charges for wireless Internet access) and may appear on your wireless mobile phone or other similar device’s bill or be deducted from your prepaid account balance. Wireless carriers' rate plans may vary, and you should contact your wireless carrier for more information on messaging rate plans and charges relating to your participation in this Giveaway. Mobile device service may not be available in all areas. Sponsor and Administrator are not responsible for any charges. You understand that you are providing your information to Sponsor and Administrator and by entering this Giveaway you may receive email from Sponsor and Administrator. You may opt out of participation after you receive your first email. Email and other information collected may be used for promotional marketing specifically and only as it relates to Sponsor and Administrator.  

By participating, each entrant agrees to be bound by these Official Rules and the decisions of the Sponsor and Administrator, which are final and legally binding on matters related to the Giveaway. All applicable federal and state laws and regulations apply. Void where prohibited by law.

The Sponsor and the Administrator and each of their respective employees, officers, directors, affiliated companies, subsidiaries, licensees, franchisees, distributors, dealers, sales representatives, retailers, printers, individuals engaged in the development, production or distribution of materials, their advertising agencies, and any and all other companies associated with the Giveaway agents (collectively, the “Promotion Entities”), and each of their immediate family members (as defined by the IRS) and/or people living in the same household, are not eligible to participate or to win. Individuals who have won a prize in any promotion by Sponsor in the last twelve (12) months are also not eligible to participate or win. All eligibility is subject to all federal, state and local laws and regulations. All entries submitted are the property of the Sponsor.

: Pinto Partners located 1717 Post Oak Boulevard
Houston, Texas 77056 (the “Sponsor” and the “Administrator”)

: The Giveaway begins at 6 a.m. Central Time (“CT”) on 10/23/2020 and ends at 11 p.m. CT on 11/1/2020. (“Sweepstakes Period”).

: To enter during the Sweepstakes Period, click on the hyperlink within the email with Sponsor’s specific promotional announcement, and follow the instructions for participation. Entries must comply with the Submission Requirement as defined below.

Limit: one (1) entry per person regardless of the method of entry.

In the event of a dispute as to the identity of an entrant entering via the method set forth, the authorized account holder of the email account used to enter the Giveaway will be deemed to be the entrant. “Authorized account holder of an email address” is defined as the person who is assigned to an email address by an Internet Access Provider, online service provider or other organization that is responsible for assigning email addresses for the domain associated with the submitted email address. A selected winner may be required to provide proof that he/she is the authorized account holder of the account associated with the selected entry. All entries must be submitted from a valid email account that may be identified by a reverse domain search. The sole determinant of time for the purposes of receipt of a valid entry in the Giveaway will be the individual’s email submission from an electronic device. No responsibility is assumed by Sponsor or Administrator for lost, late, misdirected, illegible, incomplete or stolen entries or for any computer, online, telephone or technical malfunctions that may occur.

If you do not have an email account and access to an electronic device capable of Internet access, mail a postcard specifying the applicable Giveaway, your full name, complete mailing address, age, telephone number, with a response (if applicable) to the Giveaway to:

Pinto Partners

1717 Post Oak Boulevard

Houston, Texas 77056

Entries will be placed into drawings based on the delivery date to the Administrator and carried forward to any remaining drawings (if any remain). No photocopies, facsimiles or mechanical reproductions will be accepted. Sponsor and Administrator are not responsible for lost, late, mutilated, misdirected, illegible, incomplete, inaccurate, stolen, or postage due entries or mail.

Regardless of the method of entry, each submission must comply with the following “Submission Requirement”: the submission must not contain any material that violates or infringes upon the rights of any third party, including without limitation intellectual property rights, copyrights, trademarks or rights of privacy or publicity, or that is defamatory, threatening, indecent, obscene or offensive, or that is unlawful or in violation of or contrary to any applicable laws or regulations. Sponsor and Administrator will have the right in its discrete on to disqualify any submission that Sponsor or Administrator determines violates the Submission Requirement.

Entries made by any other individual or any entity, including but not limited to commercial sweepstakes subscription notification and/or entering services, will be declared invalid and disqualified for the Giveaway. Tampering with the entry process or the operation of the Giveaway is prohibited and any entries deemed by Sponsor or Administrator, in their sole discretion, to have been submitted in this manner shall be void. Entries generated by a script, macro, or other automated means will be disqualified. Entries that are incomplete, garbled, corrupted, or unintelligible for any reason, including, but not limited to, computer, network, or telephone connection malfunction or congestion, are void and will not be accepted. Participation constitutes entrant's full and unconditional agreement to these Official Rules and Sponsor and Administrator decisions, which are final and legally binding in all matters related to the Giveaway and cannot be appealed. Winning a prize is contingent upon fulfilling all requirements set forth herein.

The winners will be selected in a random drawing within 2 days of close out of the survey 11/1/2020 from all eligible entries received during the Sweepstakes Period for a total of one (1) Grand Prize Winner(s) which shall each receive a $1,000.00 Pinto Ranch gift card. The terms and conditions of any gift card given away as part of the Giveaway shall apply and such gift cards are only redeemable at Sponsor’s retail stores or website. No more than the stated number of prizes will be awarded. Odds of winning depend on the number of eligible entries received for the applicable drawing. By entering the Giveaway, you hereby agree to direct contact from Sponsor and Administrator via email. Only potential winners will be notified. Potential winners will be notified by direct email message and may be required to execute and return an affidavit of eligibility, a liability release and, where lawful, a publicity release within seven (7) days of date of issuance. If (i) a potential winner does not reply to Administrator’s notification with his/her mailing address for prize delivery within two (2) business days and provide all documents are not returned within the specified time period (if applicable); (ii) has provided an invalid mailing address or a prize or prize notification is returned as undeliverable; (iii) a potential winner is not in compliance with these Official Rules; or (iv) a potential winner declines a prize for any reason prior to award, in the case of items (i)-(iv), the prize will be forfeited and, at Administrator’s discretion, an alternate winner selected for the drawing at issue. Prize is provided on an “as is” basis, without any warranty of any kind. Prize is non-transferable. Winners may not substitute, assign or transfer a prize or redeem a prize for cash, but Sponsor reserves the right, at its sole discretion, to substitute a prize (or portion thereof) with one of comparable or greater value. Sponsor and Administrator also explicitly reserves the right to correct any and all errors, including but not limited to marketing errors, so as to make the Giveaway’s promotional materials conform to the Official Rules. Winners are responsible for all applicable federal, state and local taxes, if any, as well as any other costs and expenses associated with prize acceptance and use not specified herein.

By entering, each entrant, except where legally prohibited, grants permission for Sponsor, Administrator and their designees to use his/her proper name, name associated with email account, biographical information, address (city and state), photograph, voice and/or other likeness and prize information, including the right to use and publish the winner’s entries and any statements made or attributed to such winner (collectively, the “Attributes”) for advertising, trade and promotional purposes without further compensation, in all media now known or hereafter discovered, worldwide in perpetuity, (unless prohibited by law) without notice, review or approval of winner and without compensation. Winner releases all Promotion Entities from all claims arising out of the use of such Attributes.

: BY ENTERING, EACH ENTRANT agrees for entrant and for entrant’s heirs, executors, and administrators (A) to release and hold harmless Promotion Entities (collectively, “Released Parties”) from any liability, claim, illness, injury, death, loss, litigation, or damage that may occur, directly or indirectly, whether caused by negligence or not, from such entrant’s participation in the Giveaway and/or his/her acceptance, possession, use, or misuse of prize or any portion thereof (including any travel related thereto); (B) that Released Parties have neither made nor are in any manner responsible or liable for any warranty, representation or guarantee express or implied, in fact or in law, with respect to any prize, including, without limitation, to such prize’s quality or fitness for a particular purpose; and (C) to be bound by these Official Rules and to waive any right to claim any ambiguity or error therein or in the Giveaway itself, and to be bound by all decisions of the Sponsor or Administrator which are binding and final. Failure to comply with these conditions may result in disqualification from the Promotion at Sponsor’s or Administrator’s sole discretion.


: Sponsor and Administrator are not responsible for lost, late, incomplete, inaccurate, stolen, mutilated, misdirected, undelivered or garbled entries or email; or for lost, interrupted or unavailable network, server, Internet Service Provider (ISP), website, or other connections, availability or accessibility or miscommunications or failed computer, satellite, telephone or cable transmissions, lines, or technical failure or jumbled, scrambled, delayed, or misdirected transmissions or computer hardware or software malfunctions, failures or difficulties, or other errors or difficulties of any kind whether human, mechanical, electronic, computer, network, typographical, printing or otherwise relating to or in connection with the sweepstakes, including, without limitation, errors or difficulties which may occur in connection with the administration of the sweepstakes, the processing of entries, the announcement of the prizes or in any sweepstakes-related materials. Sponsor and Administrator reserve the right to modify, extend, suspend, or terminate the Giveaway if it determines, in their sole discretion, that the Giveaway is technically impaired or corrupted or that fraud or technical problems, failures or malfunctions or other causes beyond Sponsor or Administrator’s control have destroyed or severely undermined or to any degree impaired the integrity, administration, security, proper play and/or feasibility of the Giveaway as contemplated herein. In the event an insufficient number of eligible entries are received and/or Sponsor or Administrator is prevented from awarding prizes or continuing with the Giveaway as contemplated herein by any event beyond its control, including but not limited to fire, flood, natural or man-made epidemic of health of other means, earthquake, explosion, labor dispute or strike, act of God or public enemy, satellite or equipment failure, riot or civil disturbance, terrorist threat or activity, war (declared or undeclared) or any federal state or local government law, order, or regulation, public health crisis, order of any court or jurisdiction, or other cause not reasonably within Sponsor or Administrator’s control, then Sponsor or Administrator shall have the right to modify, suspend, or terminate the Giveaway.

Released Parties are also not responsible for any incorrect or inaccurate information, whether caused by site users, tampering, hacking, or by any equipment or programming associated with or utilized in the sweepstakes. Released Parties are not responsible for injury or damage to participants' or to any other person's computer related to or resulting from participating in this sweepstakes or downloading materials from or use of the website. Persons who tamper with or abuse any aspect of the sweepstakes or website or who are in violation of these Official Rules, as solely determined by Sponsor or Administrator, will be disqualified and all associated entries will be void. Should any portion of the sweepstakes be, in Sponsor or Administrator’s sole opinion, compromised by virus, worms, bugs, non-authorized human intervention or other causes which, in the sole opinion of the Sponsor or Administrator, corrupt or impair the administration, security, fairness or proper play, or submission of entries, Sponsor or Administrator reserves the right at its sole discretion to suspend, modify or terminate the sweepstakes (or any portion thereof) and, if terminated, at its discretion, select the potential winner(s) from all eligible, non-suspect entries received for such drawing(s) prior to action taken or as otherwise deemed fair and appropriate by Sponsor or Administrator. If, for any reason, more bona fide winners come forward seeking to claim prizes in excess of the number of each type of prize set forth in these Official Rules, the winners, or remaining winners, as the case may be, of the advertised number of prizes available in the prize category in question may be selected in a random drawing from among all persons making purportedly valid claims for such prize(s). These Official Rules cannot be modified or amended in any way except in a written document issued in accordance with law by a duly authorized representative of Sponsor or Administrator. The invalidity or unenforceability of any provision of these rules shall not affect the validity or enforceability of any other provision. In the event that any provision is determined to be invalid or otherwise unenforceable or illegal, these Official Rules shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained herein.

Sponsor and Administrator reserves the right in their sole discretion to disqualify any individual who is found to be tampering with the entry process or the operation of the Giveaway, to be acting in violation of these Official Rules, or to be acting in an unsportsman-like or disruptive manner, or with the intent to disrupt or undermine the legitimate operation of the Giveaway, or to annoy, abuse, threaten or harass any other person, and Sponsor and Administrator reserve the right to seek damages and other remedies from any such person to the fullest extent permitted by law. No mechanically reproduced, illegible, incomplete, forged, software-generated or other automated multiple entries will be accepted.

: Except where prohibited, entrant agrees that: (1) any and all disputes, claims and causes of action arising out of or connected with this Giveaway or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the state of Texas; (2) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this Giveaway, but in no event attorneys' fees; and (3) unless otherwise prohibited, under no circumstances will entrant be permitted to obtain awards for, and entrant hereby waives all rights to claim, indirect, punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses, and waives any and all rights to have damages multiplied or otherwise increased, and waives any and all rights to injunctive or other equitable relief. If the controversy or claim is not otherwise resolved through direct discussions or mediation, it shall then be resolved by final and binding arbitration administered by Judicial Arbitration and Mediation Services, Inc. in accordance with its streamlined arbitration rules and procedures or subsequent versions thereof. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of the entrant and Sponsor or Administrator in connection with the Giveaway shall be governed by, and construed in accordance with, the laws of the state of Georgia, without giving effect to any choice of law or conflict of law rules (whether of the state of Georgia or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the state of Texas.

: For a copy of the official rules or winner’s list, please send a self-addressed stamped envelope with a written request specifying the applicable Giveaway which must be received within thirty (30) days after the end of the Sweepstakes Period to:

Pinto Partners

1717 Post Oak Boulevard

Houston, Texas 77056